Bangladesh
Digital Lives Decoded
Bangladesh stands at a new juncture in its digital journey, where mobile phones do more than just connect; they enable smarter lives and bring artificial intelligence into everyday reality. As the nation’s young, tech-savvy population embrace AI through mobile use, the findings of the Digital Lives Decoded: Building Responsible AI in Bangladesh reveals a society that is optimistic about the growing opportunities ahead.
The report highlights how as mobile technology continues to enable smarter lives it has also become an essential enabler of AI adoption. Today, 96% of Bangladeshi internet users say they regularly use AI, up from 88% in 2024. In the workplace, AI enables greater productivity and innovation, with content development and analytics tools at the forefront. Yet, only half of those using AI at work report that their organisations have a formal AI strategy, signalling room for greater institutional guidance on how this technology can be responsibly deployed.
Across Bangladesh, leading players are already putting AI into practice. Grameenphone offers good examples of this shift. Through its “AI & I” programme, the company is embedding AI across its entire value chain, from network management and customer service, to marketing and employee workflows.
Against this backdrop, the challenge for Bangladesh is not simply adoption of AI, but in ensuring that AI is used responsibly, ethically, and inclusively. As mobile-enabled AI becomes woven into daily life, we must ensure that systems are built on secure, stable and scalable infrastructure. Trust and security are increasingly the bedrock of any digital society across the globe.
We hope this 4th edition of Telenor’s Digital Lives Decoded report, serves as a valuable resource for policymakers, educators, businesses, and individuals on understanding how users are engaging with AI in their daily lives. The impact of this rapidly evolving technology needs to be evaluated in terms of awareness, skills, opportunities, and risks, to understand how Bangladeshi society can harness AI responsibly and securely as it navigates towards an AI-driven future.
Together, let us build a digital Bangladesh where everyone has the tools, skills, and confidence to thrive in the age of AI.
Jon Omund Revhaug
Head of Telenor Asia