Situation in Bangladesh

Update on 5 August, 2024

3G and 4G networks in Bangladesh have been reinstated and people can access mobile internet services across the country. 

Update on 4 August, 2024

As of 2PM Bangladesh time, there is a nationwide 3G and 4G network shutdown as ordered by the local authorities. Grameenphone’s customers can still use 2G network for basic voice and SMS communication, but mobile internet services remain unavailable.

Grameenphone is in dialogue with the authorities to reinstate the services at the earliest.

Telenor remains deeply concerned by this development, and for the safety of all people in Bangladesh. We appeal to the government for immediate and full restoration of mobile internet services.  

Update on 28 July, 2024 

Grameenphone has confirmed that mobile internet (3G and 4G networks) in Bangladesh is gradually being restored from 3 pm local time today.  

We would like to acknowledge the tremendous efforts by Grameenphone colleagues, who maintained voice and SMS connectivity for millions of customers throughout the period when mobile internet was unavailable.  

Access to the internet is crucial for individuals and businesses across Bangladesh, who rely on it for fundamental day-to-day activities and access to essential services.  

Update on 24 July, 2024 

Media reports state that authorities are gradually restoring broadband internet in selected areas in Dhaka, as of late-night 23 July. 

However, mobile internet (3G and 4G networks) is still unavailable with only 2G services (Voice calls and SMS) currently available in Bangladesh.  

We remain deeply concerned about people safety in the country and urge the authorities to allow restoration of full internet services for the people of Bangladesh to access essential services at the earliest.  

Update on 20 July, 2024 

We have been informed by Grameenphone, Telenor Asia’s mobile operator in Bangladesh, that the local authorities ordered shutdown of the 3G and 4G networks impacting the mobile internet availability in the country since 17 July, 2024.

Grameenphone’s customers currently have no access to the internet or data services with only 2G services (voice/SMS) being available.

Telenor Asia continues to monitor the developments. We are deeply concerned with the situation and are in close dialogue with the Grameenphone management team. Grameenphone is also in contact with the authorities to ensure the reinstatement of network services at the earliest.

We hope that the authorities will allow the restoration of data services soon, as the people of Bangladesh rely on the internet to stay connected and informed as well as access essential services such as healthcare and banking.

Media Contact
Grace Ngoh
[email protected]